Prism: Revealing Hidden Functional Clusters from Massive Instances in Cloud Systems

Ensuring the reliability of cloud systems is critical for both cloud vendors and customers. Cloud systems often rely on virtualization techniques to create instances of hardware resources, such as virtual machines. However, virtualization hinders the observability of cloud systems, making it challenging to diagnose platform-level issues. To improve system observability, we propose to infer functional clusters of instances, i.e., groups of instances having similar functionalities. We first conduct a pilot study on a large-scale cloud system, i.e., Huawei Cloud, demonstrating that instances having similar functionalities share similar communication and resource usage patterns. Motivated by these findings, we formulate the identification of functional clusters as a clustering problem and propose a non-intrusive solution called Prism. Prism adopts a coarse-to-fine clustering strategy. It first partitions instances into coarse-grained chunks based on communication patterns. Within each chunk, Prism further groups instances with similar resource usage patterns to produce fine-grained functional clusters. Such a design reduces noises in the data and allows Prism to process massive instances efficiently. We evaluate Prism on two datasets collected from the real-world production environment of Huawei Cloud. Our experiments show that Prism achieves a v-measure of ~0.95, surpassing existing state-of-the-art solutions. Additionally, we illustrate the integration of Prism within monitoring systems for enhanced cloud reliability through two real-world use cases.Comment: The paper was accepted by the 38th IEEE/ACM International Conference on Automated Software Engineering (ASE 2023

Performance Issue Identification in Cloud Systems with Relational-Temporal Anomaly Detection

Performance issues permeate large-scale cloud service systems, which can lead to huge revenue losses. To ensure reliable performance, it's essential to accurately identify and localize these issues using service monitoring metrics. Given the complexity and scale of modern cloud systems, this task can be challenging and may require extensive expertise and resources beyond the capacity of individual humans. Some existing methods tackle this problem by analyzing each metric independently to detect anomalies. However, this could incur overwhelming alert storms that are difficult for engineers to diagnose manually. To pursue better performance, not only the temporal patterns of metrics but also the correlation between metrics (i.e., relational patterns) should be considered, which can be formulated as a multivariate metrics anomaly detection problem. However, most of the studies fall short of extracting these two types of features explicitly. Moreover, there exist some unlabeled anomalies mixed in the training data, which may hinder the detection performance. To address these limitations, we propose the Relational- Temporal Anomaly Detection Model (RTAnomaly) that combines the relational and temporal information of metrics. RTAnomaly employs a graph attention layer to learn the dependencies among metrics, which will further help pinpoint the anomalous metrics that may cause the anomaly effectively. In addition, we exploit the concept of positive unlabeled learning to address the issue of potential anomalies in the training data. To evaluate our method, we conduct experiments on a public dataset and two industrial datasets. RTAnomaly outperforms all the baseline models by achieving an average F1 score of 0.929 and Hit@3 of 0.920, demonstrating its superiority